Refund policy

At TopMiata LED, we specialize in high-performance automotive lighting products. Due to the technical nature of LED systems, specific return conditions apply to ensure product integrity and safety.

1. Inspection & Functional Testing

Automotive lighting products require electrical verification to confirm proper functionality.

Customers may perform limited functional testing prior to installation. This includes temporarily connecting the product to a compatible power source or vehicle wiring for testing purposes only.

Functional testing does NOT include:

  • Permanent mounting or installation
  • Removing protective films or labels
  • Modifying, cutting, or extending wiring
  • Drilling, sealing, or altering the housing
  • Driving with the product installed

2. Return Eligibility (30 Days)

Returns are accepted within 30 days of delivery, provided all the following conditions are met:

  • The item has not been permanently installed
  • No installation marks, scratches, or signs of use
  • All original packaging, accessories, manuals, labels, and protective materials are included
  • The item remains in resalable condition

Items that do not meet these conditions are not eligible for return.

3. Installed or Modified Items (Non-Returnable)

Due to the nature of automotive lighting products:

🚫 Items that have been installed, driven with, modified, rewired, sealed, or altered in any way are not eligible for return or refund.

Once a product has been installed or used on a vehicle, it can no longer be resold as new and therefore becomes non-returnable.

4. Defective, Damaged, or Incorrect Items

If your product is defective during functional testing, damaged in transit, or you received the wrong item:

  • Contact us within 48 hours of delivery
  • Provide clear photos or videos showing the issue

After verification, TopMiata LED will:

  • Provide a replacement, or
  • Issue a refund

For confirmed quality-related issues, we will cover reasonable return shipping costs.

5. Returns for Non-Quality Reasons

If you request a return for reasons unrelated to product quality (for example: ordered by mistake, changed your mind, no longer needed):

  • The item must meet all return eligibility requirements
  • The customer is responsible for return shipping costs
  • Original shipping fees are non-refundable

International return shipping costs may be significant due to overseas fulfillment.

6. Order Cancellation

Orders may be canceled for a full refund before shipment.

Once an order has shipped, it cannot be canceled and must follow the return procedure.

7. Refund Processing

After we receive and inspect the returned item:

  • Refunds are processed within 1–3 business days
  • Funds are returned to the original payment method
  • Payment providers may take 7–10 business days to post the refund

8. Return Authorization Required

Please contact us to obtain a Return Authorization (RA) and the correct return address before sending any item back.

Unauthorized returns may be refused or returned to sender.

Contact Information:

TopMiata LED
Email: [email protected]
Phone: +34 666 291 950

9. International Returns & Fulfillment Notice

Our products are fulfilled from our international warehouse. Depending on the case, approved returns may need to be shipped to our designated return facility.

Customers are responsible for ensuring items are securely packaged to prevent transit damage during return shipment.